Mercedes me Charge

Join one of the largest public charging networks in Europe – and access 200.121 charge points.*

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Explore Mercedes me Charge

1. Register for Mercedes me Charge

Choose the best tariff for you and register to get started.

2. Activate your card

Activate your charge card and download the Mercedes me app to access 200.121 charge points across Europe.

3. Explore our network

Find your next charge point using our map, the app or the head unit.

4. Start charging

Use your charge card, the Mercedes me app, the head unit or Plug & Charge to start your charging event.

1. Select tariff
2. Activate card
3. Explore network
4. Start charging

Choose your tariff to access charge points across Europe.

Check out our tariffs

The ultimate in e-mobility

Full price transparency

You can use Mecedes me Charge at different tariffs and easily track your spending. Check up-to-date prices at any time – simply visit our map or check out the head unit or the app.

One contract across borders

Charge your Mercedes-EQ at one of 200.121 charge points in 23 European countries. Whether you are in the city centre or on the motorway, Mercedes me Charge gives you fast and convenient access to one of Europe's largest charging networks.

Full charging convenience

Enjoy effortless electric mobility: with one contract, one charge card, and one login. If your vehicle and the charging station meet the requirements, you can experience automatic authentication via Plug & Charge.

At a glance

Check your usage and invoices online in the Mercedes me Charge portal. That way, you always have a full overview of all charging events. You can also easily book and manage your contracts from home.

Search for charge points

Charge points*
Charge points in the Ireland*

Filter to find the most suitable charge point near you and check its availability.

Find a charge point near you

Join today and charge your Mercedes-EQ anywhere, anytime.

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Mercedes me Charge is a charging service providing easy and comfortable access to public charging infrastructure within the Mercedes me Charge network.
It enables our customers to get access to public charging stations of different operators with just one contract, both in the home country, as well as in other EU countries.

Within the registration flow, you have the possibility to select if you want to sign up as a private or business customer in the registration step 'Payment Details' (applicable for all our existing European markets).
Business customers must provide a valid VAT ID.
The invoice layout and content is the same for private and business customers but for business customers the VAT ID is added on the invoice PDF.
There are no disadvantages of registering as private customer.

You can easily cancel the contract by using the self-service:

  1. Log in to web frontend
  2. Go to Contracts
  3. Select the contract you want to cancel
  4. Cancel contract

By doing so, you can also indicate the reason for your cancellation that helps us to improve the service we provide.

Please note that charges may follow after contract termination due to possible delayed receipt of charging detail records from the charging station operators.
In addition, please note that your charging card associated with the contract would also get terminated upon contract termination.

To have your account deleted, we will need you to:

  • Have all of your invoices paid.
  • Terminate your contract and lock your charging card.

If the two above prerequisites are in place then the deletion of an account will be done automatically by the system after 180 days.

Please note: We are aware that you are generally entitled to the deletion of your personal data according to the GDPR, however, at this point in time, given that we sometimes receive the information on the charging events with some months delay, we cannot rule out that there were no charging sessions which we have to invoice. According to the GDPR we are entitled to keep your data for this purpose for a limited amount of time. We assure you that we will use your data for 180 days after termination for the purpose of invoicing only, if necessary.

In special cases, please do reach out to our customer support.

View all FAQs

* Compatibility of connectors depends on car model.