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Mercedes me Charge
Join one of the largest public charging networks in Europe – and access 200.121 charge points.*
ScrollExplore Mercedes me Charge
Choose your tariff to access charge points across Europe.
The ultimate in e-mobility
Full price transparency
You can use Mercedes me Charge at different tariffs and easily track your spending. Check up-to-date prices at any time – simply visit our map or check out the head unit or the app.
One contract across borders
Charge your Mercedes-EQ at one of 200.121 charge points in 23 European countries. Whether you are in the city centre or on the motorway, Mercedes me Charge gives you fast and convenient access to one of Europe's largest charging networks.
Full charging convenience
Enjoy effortless electric mobility: with one contract, one charge card, and one login. If your vehicle and the charging station meet the requirements, you can experience automatic authentication via Plug & Charge.
At a glance
Check your usage and invoices online in the Mercedes me Charge portal. That way, you always have a full overview of all charging events. You can also easily book and manage your contracts from home.
Search for charge points
- 200.121
- Charge points*
- -
- Countries
- -
- Charge points* in the United Kingdom
Filter to find the most suitable charge point near you and check its availability.
Find a charge point near youFAQs
What is Mercedes me Charge?
Mercedes me Charge is a charging service providing easy and comfortable access to public charging infrastructure within the Mercedes me Charge network.
It enables our customers to get access to public charging stations of different operators with just one contract, both in the home country, as well as in other EU countries.
Can I use Mercedes me Charge for business?
Within the registration flow, you have the possibility to select if you want to sign up as a private or business customer in the registration step 'Payment Details' (applicable for all our existing European markets).
Business customers must provide a valid VAT ID.
The invoice layout and content is the same for private and business customers but for business customers the VAT ID is added on the invoice PDF.
There are no disadvantages of registering as private customer.
How can I terminate my Mercedes me Charge contract?
You can easily cancel the contract by using the self-service:
- Log in to web frontend
- Go to Contracts
- Select the contract you want to cancel
- Cancel contract
By doing so, you can also indicate the reason for your cancellation that helps us to improve the service we provide.
Please note that charges may follow after contract termination due to possible delayed receipt of charging detail records from the charging station operators.
In addition, please note that your charging card associated with the contract would also get terminated upon contract termination.
How can I delete my Mercedes me Charge account?
To have your account deleted, we will need you to:
- Have all of your invoices paid.
- Terminate your contract and so lock your charging card.
If the two above prerequisites are in place then the deletion of an account will be done automatically by the system after 180 days.
Please note: We are aware that you are generally entitled to the deletion of your personal data according to the GDPR, however, at this point in time, given that we sometimes receive the information on the charging events with some months delay, we cannot rule out that there were no charging sessions which we have to invoice. According to the GDPR we are entitled to keep your data for this purpose for a limited amount of time. We assure you that we will use your data for 180 days after termination for the purpose of invoicing only, if necessary.
In special cases, please do reach out to our customer support.
* Compatibility of connectors depends on car model.